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Pocket DVD Wizard Customer Feedback

In order to move forward we need your feedback!

Whether it is a simple product suggestion, or a question you need to ask that is not answered on our website, you can contact us using our feedback form.

If you are already a registered user and need a replacement unlock code for the latest version of the Pocket DVD Wizard please click here.

Please complete the following form, then click submit at the bottom to send your query to us.

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Please enter your comments in the box below. If you are submitting a problem report, we would appreciate as much information as possible, for example at exactly what point does the fault occur, what is the specification of your computer, and which version of the software you have. (eg. 1.0.0 - as shown in the software about box)

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Important Legal Information:

The Pocket DVD Wizard is a tool designed to allow you to backup personal DVD video for personal use. (e.g. backup home movies or non encrypted television shows recorded with a DVD recorder) and transfer these to a handheld device to watch later.

The software is licensed for personal backup use only and may only be used where legally permitted. It is your responsibility to ensure backup of your DVD and video files is legally permitted in your state and country. Unauthorized or improper use of this software is strictly prohibited and may be subject to severe penalties. You may not distribute files created by the software to others.

This software is not designed or produced to circumvent technology that effectively protects access to, or restricts the duplication of copyrighted material. It has a commercially significant purpose other than to circumvent such technology; being primarily designed to backup home movies, tv programming and personal video files from a users hard drive and/or on removable media. It does not produce digitally identical copies. All backups are created to a highly 'lossy' compressed file. The sole purpose of the Pocket DVD Wizard is to enable a platform and time shift allowing playback of personal, lawfully acquired content on a handheld device.

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